Shipping policy

Last updated: November 2026


Thank you for shopping with My Store. This policy explains how we ship your order, what it costs, and what to expect after you buy.


Order Processing

Orders are processed and handed to our courier partners within 24 hours of being placed. You'll receive an order confirmation and a shipping update (with AWB/tracking number) via SMS and WhatsApp once your order dispatches.


Shipping Methods & Delivery Times

We ship across India via trusted courier partners. Standard delivery takes 4–7 working days from the date of dispatch. Delivery times are estimates and may vary due to carrier delays, festivals, weather, or address issues. Cash on Delivery (COD) is available across India on most orders.


Shipping Costs

Shipping charges are calculated at checkout based on your destination and order weight. We offer FREE shipping on qualifying orders. Free standard shipping is available across India on most orders — check the checkout for the exact amount. Free shipping is always free for prepaid orders.


Order Tracking

Once your order ships, we'll share the AWB number and carrier link via SMS and WhatsApp so you can track your parcel. Tracking information may take a few hours to reflect after dispatch.


Shipping Destinations

We currently ship to all addresses in India. Shipping outside India is not available at this time.


Address Accuracy

Please double-check your shipping and contact details at checkout. Contact us immediately if you need to correct your address or phone number — changes may not be possible once the parcel is in transit.


Lost, Damaged, or Delayed Packages

If your order is lost, damaged, or delayed beyond 7 working days, contact us with your order number and any photos. We'll help you work with the courier and arrange a replacement or refund as applicable.


COD Orders

Cash on Delivery is available across India. For COD orders, the courier collects payment from you at the time of delivery. Please keep some cash with you on the expected delivery date. If delivery is missed, the parcel will be re-attempted; repeated failures may lead to cancellation per our return policy.


Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may accommodate changes before the parcel is handed to the courier, but once it is in transit we cannot modify it. Refunds for cancelled orders will be processed to the original payment method where possible.


Questions?

Contact us at vishalchoudhari570@gmail.com or through our Contact Us page.


This shipping policy template is not legal advice, and you are responsible for ensuring its accuracy and complying with applicable laws. By using this policy you agree that you've read and agree to the disclaimer.